Refund policy

Returns/Refunds

We do not provide returns on our coffee products. If there is a problem with your order, contact duxvis.coffee@gmail.com with the details.

We can then start the process to correct your order through our distributer.

Cancellation

Our coffee is roasted to order, so we have a 1-hour cancellation window. Contact duxvis.coffee@gmail.com to cancel your order.